Your whole team, inside your AI agent. Claude or ChatGPT ask your people over WhatsApp, everyone answers with a 30-second voice note and you get the real process back: its paths, who does what, where it gets stuck and what nobody had written down — with the exact words of whoever said it.
No account · No OAuth · Our cloud or yoursFor consultancies mapping their clients’ processes and operations leads at SMEs. One company per client, one MCP each.
Gartner expects over 40% of agentic AI projects to be canceled by the end of 2027, over cost, unclear value or risk. What gets automated is usually the process on paper. The real one lives in people’s heads, a WhatsApp group and a spreadsheet called something_final.
The two-hour workshop
2 h × 6 people = 12 team hours. And what comes out is the official process, not the one people follow.
The survey
Textbook answers written to look good, and half of them never come back.
Screen recording
It sees clicks, not decisions. And in Europe it brings in the works council and the DPO.
UnifyFlow
One question, 30 seconds per person from their phone, and the real process with the words of who does it. Audio is never stored.
One order at La Ceiba, from sale to payment. In the manual it’s four boxes. Scroll and listen to each person: with every sentence, UnifyFlow draws what nobody had written down.
Order, shipping, invoice, payment. Four boxes: what gets drawn on the whiteboard, and what an automation project would start from.
“Sales and the warehouse trip over each other in the orders spreadsheet; every week an order gets lost or an old one gets shipped.” — María · general manager
// unifyflow finds Two teams on one file: Andrés logs, Carmen ships. A handoff between teams and a blocker, with how often it happens.
“What reaches me at billing is the mess: orders duplicated between sales and the warehouse that then have to be re-invoiced.” — Laura · billing
// unifyflow finds Her steps, with owner and tool: on the 25th she cross-checks with the warehouse, invoices and collects. And a loop: what got duplicated comes back as a re-invoice.
“Any discount or credit note needs María’s approval, and she isn’t always around. I wait days for a signature.” — Laura · billing
// unifyflow finds A decision splits the process in two. On the exception path the invoice goes up to management and waits: a bottleneck with a name.
“Credit notes have to be approved by Diego, he knows each customer’s costs” — María
“If someone says Diego approves them, that’s news to me.” — Laura
// unifyflow finds A contradiction, with the quote behind each version. It isn’t hidden: it is the finding. And the gap goes into the next interview.
“I do the bank reconciliation myself on Saturdays from home. Nobody knows because it has never failed.” — Laura · billing
// unifyflow finds Invisible work: someone carries it and no other source mentions it. If Laura is out for a week, nobody knows there is something to cover.
Every box carries the words of whoever described it. It’s the map to decide what to fix or automate first.
Logs the order (Andrés, Sales) → Ships from the sheet (Carmen, Warehouse) → Day 25: cross-check (Laura, Billing) → Issues invoices (Laura, Billing) → Discount or credit? (Billing) → yes: Signs the exception (María, Management) → Collects payment (Laura, Billing) → Reconciles the bank (Laura · Sat., Billing)
La Ceiba is UnifyFlow’s demo company. Quotes are translated from its Spanish demo interviews, and the findings are the ones the product computes from them.
What process mining and process intelligence platforms do for the enterprise, UnifyFlow does for the company without a process team, and for the consultancy working with it.
Walk into the proposal with the client’s real process in days, not weeks, and don’t automate the wrong thing.
Before spending on automation, know how work really runs and what each blocker costs, and decide with numbers.
Explain how it’s done without losing the morning, and without it being used against them.
Get your URL, paste it into your agent’s connectors and ask it something. No account, no OAuth, nothing to install.
One click. We create a panel and hand you the URL with the key inside. No email, no account.
On claude.ai, go to Settings → Connectors → Add custom connector and paste the URL.
That’s it. Talk normally, no need to name any tool.
Ask our billing team how they invoice today
Until you generate one, the examples show https://unifyflow.app/api/mcp/<panel>/<key>
Eight tools that go from the first question to the flow map, through what each person said and who is responsible for what.
The demos below show the Spanish UI.
Tell your agent what you want to know. It creates the capsule and hands you the link, with the message already drafted for your WhatsApp group.
Whoever answers opens the link, holds the button and talks. No account, no app, nothing to install.
How many replied out of how many you expected, capsule by capsule. Ask your agent how it’s going and it tells you.
The same view as the panel, right where you already work.
What each person said: the transcript, the steps they take, with which tool, how long it takes and where it gets stuck.
Only what was sent. Whoever speaks owns what they said until they hit send — the MCP is not a back door to that.
Cross several capsules into one table: activities as rows, teams as columns, and who is Responsible, Accountable, Consulted or Informed.
Every cell says where it came from. Cells nobody stated are flagged as model inferences, never dressed up as facts.
Every step someone described is embedded when they send it. Your agent searches by meaning: “where are we losing time?” finds the right steps even if none says “time”.
Each match brings who said it, from which capsule and how close it is: evidence, not a summary. A brand-new answer takes up to a minute to become searchable — we’d rather say so than look broken.
The process as a graph: activities in order, the team doing each one, and arrows where work changes hands. It comes as Mermaid, so your agent draws it in the chat.
It derives from the matrices you already reviewed: fix the matrix and the map follows.
Ask about an activity and get who executes it, who approves, who is consulted and who is informed — with the exact sentence of whoever said it.
Anything nobody said is declared as a model inference. An unsupported answer is never dressed up as fact.
No refresh, no asking again. Each voice note is transcribed, its steps extracted and indexed, and the response count goes up on its own.
And the audio is never stored: it is transcribed in flight and discarded. There is no table or bucket where it lives.
UnifyFlow shows where work gets stuck and how long it takes, with the words of whoever said it. Connected next to the MCPs you already use, your agent crosses what your team says it does with what your systems record and does the math. That’s the evidence to decide what to automate first — and what not to.
Billing cross-checks a spreadsheet by hand and it takes 1.5 h a day.
How many invoices went out this month.
Does the math: how many hours of cross-checking each invoice costs.
Is this employee monitoring software? No. Nobody installs anything and no screen is recorded: people get a question and decide what to tell.
If you do digital transformation, your work isn’t one company: it’s eight at once, each with its people, its map and its pains. And the proposal you win is the one that arrives with the client’s real process, quoted — not with what you guessed in the first meeting. In UnifyFlow you add one company per client from the same account, and each is its own X-ray — people, interviews, graph and findings belong to it and nobody else.
One MCP per company
Connect that company’s URL and the server only lists that company’s tools. It cannot name any other: one client’s map can never show up in another client’s session.
One portfolio MCP
Plus one connection that is yours: list your companies with their progress, add a new client from the chat and get its MCP URL back. It never interviews or touches a graph — on purpose.
The client keeps its own key
Each company keeps its own keyed link. Hand it to your client so they see theirs, and nothing of the others.
And this one you can revoke
Your account key is issued and revoked from your portfolio. If it leaks, cut it — without touching your clients’ links.
UnifyFlow is a paid product. Try it today with no account and, once your team is answering, choose where it lives: in our cloud or installed on your company’s own infrastructure, with the AI you choose.
Or write to hola@unifyflow.app